Spare parts are only available from Authorised Jonway Motorcycle dealers. To locate your closest dealer please follow this link. If you have contacted a Jonway Motorcycle dealer and they are unable to assist, please supply details, such as dealer name, who you spoke too and what part you are looking for.
NATIS certificates are only available from an Authorised Jonway Motorcycle dealer. While supply of a NATIS certificate should be within 24 hours, this is subject to a number of factors beyond Jonway Motorcycle's control such as eNatis system, Dealer or BBS HQ being offline and / or internet lines being down. Should you not have recieved a NATIS Certificate with 72 hours of your purchase, please contact your dealer. Should the dealer be unable to provide the certificate within the 72 hours without communication from HQ, please use the contact form below.
Jonway Motorcycle thanks you and sincerely values your compliment. We would like to use your compliment in our testimonial section of the Jonway Motorcycle website with your permission. Please complete the fields below and we will send you a free cap and T-shirt to the dealer you bought your product from.
Please visit our FAQ link that we hope will answer your question. Should you not find the answer you are looking for, please complete the fields below.
Please follow this link to the Rider Training service providers. Should you require information from the service provider, you may send them a message directly from the link. Should you require any other information, please complete the fieleds below.
Please visit our commercial link that we hope will answer your question. Should you not find the answer you are looking for, please complete the fields below.
Have you spoken/approached or informed your dealer concerning the problems with your bike/scooter mentioned in your complaint? If not, please first do so as it is the dealer's responsibility to repair and resolve your problems. Should the dealer either not want to resolve it or is unable to resolve it, then please log your complaint on this website in order to have it speedily dealt with.